When your agency’s reputation is on the line with your business clients, you need rock-solid technical trust. Explore our architectural commitments covering tenant isolation, encryption, data ownership, and cloud compliance.
True logical tenant isolation preventing cross-account data leakage across all client instances.
Granular RBAC for account owners, managers, staff members, and end-customer profiles.
TLS 1.3 encryption across all API requests and AES-256 encrypted database partitions.
Automated point-in-time recovery and snapshot replication to secondary disaster-recovery zones.
Automated Let's Encrypt / Cloudflare SSL certificate provisioning for every custom partner domain.
Each client connects their own direct merchant keys (Stripe/Razorpay) so payouts hit their account directly.
Integrate with external CRMs, Zapier, Make, and internal agency billing dashboards.
Real-time telemetry, error tracking with Sentry/Datadog, and 99.9% uptime commitments.
Everything you need for client procurement questions and vendor risk reviews.
Under all white-label licensing tiers, you and your clients retain 100% legal ownership of your customer lists, appointment logs, payment records, and transactional databases. Endurance acts strictly as a data processor / technical infrastructure custodian. We will never market to, contact, or extract data from your end-client accounts.
Our multi-tenant SaaS architecture enforces strict logical tenant segregation at the database, query, and cache levels. Every API call, database query, and websocket channel requires an authenticated tenant context header. Cross-tenant leakage is architecturally impossible.
All data traveling across public networks is encrypted using TLS 1.3 with forward secrecy. At rest, sensitive database partitions, client records, and access tokens are secured using AES-256 encryption. Passwords and credentials use salted Argon2 / bcrypt hashing algorithms.
Automated snapshot backups run every 24 hours with point-in-time recovery capabilities. Backups are encrypted and replicated across geographically separated cloud data centers to guarantee a Recovery Point Objective (RPO) of <24 hours and a Recovery Time Objective (RTO) of <4 hours.
Neither Endurance nor the white-label reseller stores raw customer credit card numbers. All cardholder interactions occur via PCI-DSS Level 1 compliant tokenized iframes provided directly by Stripe or Razorpay. Client revenue settles straight into the business owner's bank account.
System privileges are partitioned between Agency Owner (who manages client accounts), Branch Manager (who manages location rosters and reports), Staff Member (who views their own calendar and appointments), and End-Customer (who views their personal booking records).
Partners opting for the Source Code / IP License tier receive a perpetual, non-exclusive commercial license to modify, host, and deploy the codebase. We provide clean, modular, and linted React / React Native / Node.js source repositories with full developer onboarding documentation.
Managed White-Label tiers include a 99.9% monthly uptime service level agreement. Scheduled maintenance windows occur during low-traffic off-peak hours (Sundays 02:00–04:00 UTC) with 72-hour advance notifications sent to agency partners.
We deploy dedicated single-tenant clusters in your own AWS/GCP/Azure tenant with custom compliance configurations.
