When your agency’s reputation is on the line with your business clients, you need rock-solid technical trust. Explore our architectural commitments covering tenant isolation, encryption, data ownership, and cloud compliance.
Tenant-scoped authorization and database controls designed to enforce strict isolation between customer organizations.
Granular RBAC for account owners, managers, staff members, and end-customer profiles.
TLS 1.3 encryption across public API requests and AES-256 encrypted database partitions.
Automated point-in-time recovery and snapshot replication to secondary disaster-recovery zones based on tier configuration.
Automated Let's Encrypt / Cloudflare SSL certificate provisioning for every custom partner domain.
Each client connects their own direct merchant keys (Stripe/Razorpay) so payouts hit their account directly.
Integrate with external CRMs, Zapier, Make, and internal agency billing dashboards.
Real-time telemetry, error tracking with Sentry/Datadog, and target 99.9% availability SLAs.
Everything you need for client procurement questions and vendor risk reviews.
Under all white-label licensing tiers, you and your clients retain 100% legal ownership of your customer lists, appointment logs, payment records, and transactional databases. Endurance acts strictly as a data processor / technical infrastructure custodian. We will never market to, contact, or extract data from your end-client accounts.
Our multi-tenant SaaS architecture enforces strict logical tenant segregation at the database, query, and cache levels. Every API call, database query, and websocket channel requires an authenticated tenant context header. Tenant-scoped authorization and database controls are designed to enforce strict isolation between customer organizations. Automated tenant-isolation tests are included in our deployment and security validation process.
All data traveling across public networks is encrypted using TLS 1.3 with forward secrecy (with TLS 1.2 fallback where required by legacy clients). At rest, sensitive database partitions, client records, and access tokens are secured using AES-256 encryption. Passwords and credentials use salted Argon2 / bcrypt hashing algorithms.
Managed deployments support automated backups and point-in-time recovery, with retention and disaster-recovery configuration determined by the selected infrastructure tier. Standard configurations include automated snapshot backups with encrypted replication across cloud availability zones to support target Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) defined in your service tier.
Neither Endurance nor the white-label reseller stores raw customer credit card numbers. All cardholder interactions occur via PCI-DSS Level 1 compliant tokenized iframes provided directly by Stripe or Razorpay. Client revenue settles straight into the business owner's bank account.
System privileges are partitioned between Agency Owner (who manages client accounts), Branch Manager (who manages location rosters and reports), Staff Member (who views their own calendar and appointments), and End-Customer (who views their personal booking records).
Partners opting for the Source Code / IP License tier receive a perpetual, non-exclusive commercial license to modify, host, and deploy the codebase. We provide clean, modular, and linted React / React Native / Node.js source repositories with full developer onboarding documentation.
Standard Managed White-Label tiers target 99.9% monthly platform availability, with enterprise uptime SLAs and customized operational parameters formalized in tier-specific service agreements. Scheduled maintenance windows occur during low-traffic off-peak hours (Sundays 02:00–04:00 UTC) with advance notifications provided to agency partners.
We deploy dedicated single-tenant clusters in your own AWS/GCP/Azure tenant with custom compliance configurations.
