Privacy Policy

1. Information We Collect

We aim to collect only the information reasonably necessary to operate and improve the App.

2. Information We Do Not Intentionally Collect

Unless the App is changed and this Privacy Policy is updated, we do not intentionally collect:

• Passwords or account credentials
• Contact lists
• Call logs
• SMS messages
• Precise location
• Photos or videos
• Microphone recordings
• Health information
• Government identification numbers
• Financial or payment information
• Biometric information
• Religious affiliation entered by the user

Using a religious audio application does not necessarily indicate or confirm a user’s religious beliefs. We do not attempt to create profiles about users’ religious beliefs.

3. How We Use Information

We may use information to:

• Provide live audio streaming
• Provide recorded paths, prayers, kirtan, and spiritual content
• Maintain background audio playback
• Save preferences and playback progress
• Schedule prayer reminders
• Deliver push notifications that users have enabled
• Diagnose stream failures and technical errors
• Improve App stability and performance
• Respond to customer support requests
• Protect the App and services from misuse
• Comply with legal obligations
• Enforce applicable terms and policies

We do not sell personal information.

We do not use personal information for targeted advertising unless this policy is updated and legally required consent is obtained.

4. Live Streaming and External Audio Sources

The App may play live or recorded audio hosted by us or by third-party religious institutions, broadcasters, content providers, or streaming infrastructure providers.

When your device connects to an audio stream, the stream host or delivery provider may automatically receive technical information such as:

• Your IP address
• Device or browser information
• Connection time
• Requested stream
• Network and diagnostic information

Third-party stream providers may process information under their own privacy policies. We encourage you to review their policies where applicable.

We are not responsible for the privacy practices of independently operated third-party services.

5. Prayer Reminders and Local Notifications

Prayer reminders may be scheduled locally on your device.

Information such as the reminder title, time, repeat days, sound preference, and enabled status is normally stored on your device.

The App may request notification permission so that reminders can appear while the App is closed or running in the background.

You can:

• Disable individual reminders
• Delete reminders
• Disable notifications in the App
• Revoke notification permission through your device settings

6. Background Audio Playback

The App uses background audio capabilities to continue playback while:

• The App is minimized
• The device screen is locked
• You use another application

The operating system may display playback information such as the audio title, artwork, category, and playback controls on the lock screen or notification panel.

This functionality does not permit us to listen to your microphone or record surrounding audio.

7. Third-Party Services

The App may use third-party services to provide core functionality.

Depending on the final implementation, these services may include:

Third-party services process information according to their own terms and privacy policies.

Before publishing the App, this section must be updated to list every third-party SDK or service that collects or processes user or device data.

8. How We Share Information

We do not sell or rent users’ personal information.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Typical retention practices include:

• Local favourites and playback history remain on your device until you clear them, reset the App, or uninstall it.
• Prayer reminders remain on your device until you disable or delete them.
• Push notification tokens may be retained while the App is installed and notifications remain enabled.
• Support communications may be retained for up to 12 months after the inquiry is resolved.
• Server and security logs may be retained for up to 90 days unless longer retention is required for security, dispute resolution, fraud prevention, or legal compliance.
• Aggregated or anonymized information may be retained where it no longer identifies an individual.

When information is no longer required, we take reasonable steps to delete or anonymize it.

10. Data Deletion

Because the App does not currently require an account, most personal settings and listening information are stored locally.

You may delete local App data by:

• Clearing favourites or history in the App
• Deleting individual reminders
• Clearing the App’s storage through device settings
• Uninstalling the App

You may request deletion of information that you previously submitted to us by contacting: privacy@endurancesoftwares.com

Please include sufficient information for us to identify and process your request. We may need to verify the request before deleting information.

Some information may be retained where required for legal compliance, security, fraud prevention, or the establishment or defence of legal claims.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information.

These measures may include:

• HTTPS encryption for network communications
• Restricted access to production systems
• Access controls
• Secure cloud infrastructure
• Limited data collection
• Secure storage practices
• Monitoring and diagnostic controls
• Regular dependency and security updates

No electronic transmission or storage system is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the security of your device and its operating system.

12. Your Choices and Rights

Depending on your location, you may have rights regarding personal information, such as the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion
• Withdraw consent
• Object to certain processing
• Request restriction of processing
• Request a portable copy of certain information
• Lodge a complaint with a data-protection authority

You may also control information through your device by:

• Disabling notifications
• Clearing local App data
• Removing favourites and history
• Deleting reminders
• Limiting background App activity
• Uninstalling the App

To exercise a legal privacy right, contact us at: privacy@endurancesoftwares.com

We will respond in accordance with applicable law.

13. International Data Transfers

Our service providers may process information in countries other than the country where you live.

Where required, we use reasonable safeguards designed to ensure that international transfers comply with applicable data-protection laws.

The data-protection laws of other countries may differ from those in your jurisdiction.

14. Children’s Privacy

The App provides religious and spiritual audio content intended for a general audience.

The App is not designed to knowingly collect personal information directly from children below the minimum legal age in their jurisdiction.

We do not knowingly request that children submit names, email addresses, precise locations, photographs, contacts, or other personal information.

Parents and guardians should supervise children’s use of the App.

If you believe a child has submitted personal information to us without appropriate consent, contact us at privacy@endurancesoftwares.com. We will take reasonable steps to investigate and delete the information where required.

If the App is specifically marketed to children in the future, we will update our practices and this Privacy Policy to meet applicable child-privacy requirements.

15. Religious Content Disclaimer

The App provides religious and spiritual audio for informational, devotional, and listening purposes.

The App is not an official representative of any religious institution unless expressly stated.

Audio streams, recorded paths, kirtan, translations, commentary, artwork, and programme schedules may be provided by third parties.

We aim to present religious content respectfully. Users may contact us regarding attribution, accuracy, rights, or content concerns.

16. Links to External Services

The App may contain links to third-party websites, streaming services, social platforms, or religious institutions.

When you leave the App, the privacy practices of the external service will apply.

We do not control and are not responsible for third-party websites, content, security, or privacy practices.

17. Permissions Used by the App

The App should not request access to permissions that are not reasonably necessary for active features.

18. Do Not Track and Advertising Preferences

The App does not currently respond to browser “Do Not Track” signals because it is a mobile application and does not currently conduct cross-site behavioural tracking.

The App does not currently display behavioural or personalized advertisements.

If advertising is introduced, this policy and the relevant consent mechanisms will be updated before such data is processed.

19. Changes to This Privacy Policy

We may update this Privacy Policy when:

• New features are introduced
• Data practices change
• Third-party services change
• Legal or store requirements change
• Security practices are updated

We will update the “Last updated” date at the top of this policy.

Where required, we may provide an in-App notice or request consent before materially different data practices take effect.

We encourage users to review this policy periodically.

20. Contact Us

For privacy questions, requests, complaints, or concerns, contact:

• Developer: Endurance Softwares
• App name: Gurbani One
• Email: privacy@endurancesoftwares.com
• Support email: gurbanione@endurancesoftwares.com
• Website: https://endurancesoftwares.com
• Address: Endurance Softwares, India
• Country: India

You may also contact us through the support section available within the App.

21. Consent

By using the App, you acknowledge that you have read this Privacy Policy.

Where consent is required by applicable law, we will request it separately through an appropriate notice or permission screen. Continued use of the App does not replace explicit consent where explicit consent is legally required.